Frequently Asked Questions
1. What types of jewelry do you offer?
We offer a wide range of jewelry, including engagement rings, wedding bands, necklaces, earrings, bracelets, and more. Our collection includes pieces crafted from various metals and featuring exquisite gemstones.
2. Do you offer custom jewelry design services?
Yes, we specialize in creating custom jewelry. Our expert designers work closely with you to bring your unique vision to life, crafting one-of-a-kind pieces that reflect your style and personality.
3. What types of jewelry do you offer?
You can determine your ring size by using our online ring sizing guide or by visiting our store for a professional measurement. We recommend checking your size before placing an order.
4. Can I get my jewelry repaired at your store?
Absolutely. We offer professional jewelry repair services, from resizing rings to fixing broken chains and replacing missing stones. Your precious pieces are in skilled hands.
5. Do you provide jewelry appraisals?
Yes, we offer certified jewelry appraisal services. Our appraisals provide accurate valuations for insurance, resale, or personal knowledge purposes.
6. What is the return policy?
We have a customer-friendly return policy. If you are not completely satisfied with your online purchase, you can return it within [number] days for a full refund or exchange. Please refer to our Returns & Exchanges page for detailed information.
7. Can I buy jewelry on a payment plan or through financing?
Yes, we offer jewelry financing options to make your dream pieces more affordable. You can explore our flexible payment plans to find the one that suits your needs.
8. How do I care for and clean my jewelry?
Proper care ensures your jewelry maintains its beauty. We provide jewelry care tips on our website, including instructions for cleaning different types of jewelry and materials.
9. Do you offer warranties on your jewelry?
Yes, many of our jewelry pieces come with warranties that cover manufacturing defects. The duration and coverage may vary, so please check the warranty information specific to your purchase.
10. Do I need an appointment for Custom Jewelry consultation?
You can reach our customer support team through our Contact Us page. We are available to assist you with any questions, concerns, or inquiries you may have.