A styled product shot of a gray stone necklace draped over a round white coaster, with a smaller stone and a silver-toned pendant nearby on a warm brown background.

Frequently Asked Questions · Sand & Stone Jewelers

Your jewelry questions,
answered.

Browse by topic, or ask our team about your specific piece.

Shopping & Policies Ask our team

Engagement rings & diamonds

Wedding rings

Custom jewelry design

Repairs & jewelry care

Jewelry appraisals

Three diamonds of different shapes on a dark fabric background

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Engagement rings
& diamonds

How do I choose an engagement ring?

Start with her style, her lifestyle and your budget. Then choose the diamond shape and setting. Our Styles & Settings Guide explains the options.
What are the 4Cs?

Cut, color, clarity and carat weight. They are the standard way to describe and compare diamonds.
What is the difference between natural and lab-grown diamonds?

Both are real diamonds. Natural diamonds form in the earth, and lab-grown diamonds are created in a laboratory and typically cost less.
Do you offer certified diamonds?

Ask our team which independent grading reports are available for the diamond you are considering.
How do I find her ring size?

See our Ring Sizing Guide. You can also bring a ring she already wears, and we will measure it.
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Close-up of a hand placing a ring on another hand against a dark background

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Wedding &
anniversary rings

What is the difference between a wedding band and an engagement ring?

An engagement ring is given at the proposal. A wedding band is exchanged at the ceremony.
Which metal is best for a wedding band?

Platinum and 14K gold are popular for durability. Our Metal Guide compares them.
What is an anniversary ring?

A ring given to celebrate a milestone, often set with diamonds or gemstones.
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Designer working on jewelry sketches with tools and materials on a table

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Custom
jewelry

How does custom jewelry work?

You meet with us, share your ideas, approve a design and we create your piece.
How long does a custom piece take?

Please contact our team for current pricing and timing for your specific piece.
Can you redesign my old jewelry?

Contact our team with details about your jewelry or stones so we can discuss what is possible.
Can I use my own stones?

Contact our team with details about your jewelry or stones so we can discuss what is possible.
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Close-up of a hand holding a gold ring with a blurred background

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Repairs
& care

Do you repair jewelry?

Yes. See our Jewelry Repair page.
Can you resize my ring?

Most rings can be resized.
How often should I have my jewelry cleaned and inspected?

About every six to twelve months for daily-wear rings.
How do I clean jewelry at home?

Warm water, mild dish soap and a soft brush are safe for most diamonds and gold. See our Jewelry Care Guide.
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Person wearing black gloves holding a diamond under a magnifying glass.

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Jewelry
appraisals

What is a jewelry appraisal?

A written document describing and valuing your jewelry, often needed for insurance.
How much does an appraisal cost?

Please contact our team for current pricing and timing for your specific piece.
How long does an appraisal take?

Please contact our team for current pricing and timing for your specific piece.
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A close-up of a hand wearing a delicate silver ring, with other jewelry pieces and seashells arranged on a warm beige surface.

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Shopping
& policies

Where are you located and what are your hours?

Visit us at 2850 S Pacific Ave # P, Yuma, AZ 85365. Please contact our team to confirm current hours before your visit.
Do you offer financing or layaway?

Please contact our team for current shopping options and policies.
What is your return and exchange policy?

Please contact our team for current shopping options and policies.
Do you ship?

Please contact our team for current shopping options and policies.
Do you offer in-store pickup?

Please contact our team for current shopping options and policies.
Do I need an appointment?

Contact our team before your visit to confirm current appointment or RSVP requirements.
What forms of payment do you accept?

Please contact our team for current shopping options and policies.
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Person wearing a beige sleeveless top with ruffled details, holding a beige clutch bag.

SAND & STONE · YOUR YUMA JEWELER

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a question?

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